The error says ERROR - Ocean Biology Distributed Active Archive Cebtre (OB.DAAC) We are sorry, but and error has occurred. Please use the back button to return to the previous page. See attachment.
I am using a chrome browser on Win 11 installation
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What data are you looking for? If you have an order, you have to first login to the OceanColor site to view your specific orders. Navigate to SERVICES > Data Dashboard on the navigation bar. Use the login button the right of the navbar to login to your Earthdata login account. Then click the Orders > View Active button on the page.
If you have an order you are saying you can't access, please provide the order number so we can help investigate.
I am also unable to download chlorophyll data using Python's request module because the https link does not work. I get the same error message as the screenshot posted above. I have found that the https links to download SST data do work; however, the link to download chlorophyll data does not work.
I tried two links, both of which give the same error:
The link you have has an extra digit. Filename format should be yeardoy where you have yearmonthday, so for day-of-year 10 (jan 10) use this:
If you'd like to use opendap, you can go directly there to that URL the data https://oceandata.sci.gsfc.nasa.gov/opendap/VIIRS/L3SMI/2020/001/V2020001.L3m_DAY_SNPP_CHL_chlor_a_9km.nc.dmr.html and choose the format in which you'd like to download the file.