File Search API and Direct Data Access are inaccessible since midnight (7/12)

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oo_processing
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Joined: Wed Apr 06, 2005 12:11 pm America/New_York

File Search API and Direct Data Access are inaccessible since midnight (7/12)

by oo_processing » Tue Jul 12, 2022 8:35 am America/New_York

Hello,

The following entries all returned error page.
https://oceandata.sci.gsfc.nasa.gov/api/file_search?subID=1305&subType=1&format=txt
https://oceandata.sci.gsfc.nasa.gov/directdataaccess/

Is my IP blocked, or is the server undergoing maintenance? May I ask when is the anticipated time for returning to online?

Best regards,
Yuyuan

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OB.DAAC - SeanBailey
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Re: File Search API and Direct Data Access are inaccessible since midnight (7/12)

by OB.DAAC - SeanBailey » Tue Jul 12, 2022 9:25 am America/New_York

Yuyuan,

It is not you...our servers suffered a hardware related failure and are currently undergoing unschedule maintenance. We hope to restore services later today (12 July 2022).

Regards,
Sean

oo_processing
Posts: 249
Joined: Wed Apr 06, 2005 12:11 pm America/New_York

Re: File Search API and Direct Data Access are inaccessible since midnight (7/12)

by oo_processing » Tue Jul 12, 2022 9:59 am America/New_York

Sorry to hear that. Fingers crossed.

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