Access to

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Access to

by aleason » Fri Jul 29, 2022 12:23 pm America/New_York

I was just wondering if there is an estimate for when the data pool website will be accessible again?

I have not been able to reliably access for nearly 2 weeks, since the start of the planned outage on the 15th July. I know there have been reports of high loads, but the I was hoping there might be some news on progress.


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Re: Access to

by olivierpfrancois » Fri Jul 29, 2022 3:30 pm America/New_York

I have been having the same issues and this is becoming critical. When will access be back to normal?

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Re: Access to

by ASDC - ingridgs » Mon Aug 01, 2022 10:54 am America/New_York

We are experiencing a higher than average load on the data pool after our planned maintenance which is causing time-out issues. It is up and running, so please continue to try accessing it throughout the day. We also recommend using AppEEARS to access the MODIS data.

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Re: Access to

by LP DAAC - dgolon » Tue Aug 02, 2022 1:18 pm America/New_York

Hi @olivierpfrancois and @aleason It looks like we are seeing more movement in the Data Pool now. Please try your request again.
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