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Hi! We are experiencing a higher than average load on the LP DAAC data pool after our planned maintenance which is causing time out issues. It is up and running, so please continue to try accessing it throughout the day.
Early last week the USGS EROS Center completed a significant maintenance activity, after bringing the systems back up the LP DAAC is experiencing high volumes of user traffic. This is impacting data downloads for some users and causing timeouts. We are looking into performance improvements affecting data access.
We apologize for any inconvenience this may be causing.
Hi, @sativaku The USGS EROS Center recently completed a significant maintenance activity, after bringing the systems back up the LP DAAC has been experiencing high volumes of user traffic. This has been impacting data downloads for some users and causing timeouts. We have been implementing fixes for this issue and just recently released another fix. Please try to clear your cache one more time and access the data again. If you continue to have download issues, please contact LPDAAC@usgs.gov
Hi @malaz_abashar ,
In Microsoft Internet Explorer, the browser that comes installed on most Windows computers, you clear the cache in the Delete Browsing History screen. You can do a browse search on this topic to find the best way to do it for your computer.