- User Services
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- Joined: Mon Sep 30, 2019 12:39 pm America/New_York
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The USGS EROS Center recently completed a significant maintenance activity, after bringing the systems back up the LP DAAC has been experiencing high volumes of user traffic. This has been impacting data downloads for some users and causing timeouts. We have been implementing fixes for this issue and just recently released another fix. Please try to clear your cache one more time and access the data again. We apologize for any inconvenience this may be causing. Keep in mind on Wednesdays the LP DAAC has a maintenance period from 8am - 12pm Central Time.
If you continue to have download issues, please contact LPDAAC@usgs.gov