several problems in downloading data

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wangyifan852
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several problems in downloading data

by wangyifan852 » Sun Oct 16, 2022 10:00 pm America/New_York

1. The recently downloaded MOD11C3 and MOD13C2 data does not contain SDS datasets(Index of /MOLT/MOD11C3.006 (usgs.gov))

2. https://ladsweb.modaps.eosdis.nasa.gov/ this website has not been accessible.

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LAADS_UserServices_M
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Re: several problems in downloading data

by LAADS_UserServices_M » Mon Oct 17, 2022 8:20 am America/New_York

Regarding #2:
We are aware of and understand the problem (504 Gateway Time-out error) users are facing these days in downloading data. Our team is working on a solution, and hope to have a release out in the next week or so. In the meantime, if you get 504 error try again after a short pause or at a different time.
Regards,
LAADS User Services

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LP DAAC - jwilson
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Re: several problems in downloading data

by LP DAAC - jwilson » Tue Oct 18, 2022 9:34 am America/New_York

@wangyifan852,
The LP DAAC has forwarded your question to our Subject Matter Expert for assistance.
1. The recently downloaded MOD11C3 and MOD13C2 data does not contain SDS datasets(Index of /MOLT/MOD11C3.006 (usgs.gov))
Kind regards,
Janice

LP DAAC - lien
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Re: several problems in downloading data

by LP DAAC - lien » Tue Oct 18, 2022 2:34 pm America/New_York

Hello,
I will need a specific file ID, the most recent ones we had showed all the layers and opened fine.
Thanks,
Brett

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