VNP46A2 - 504 Gateway Error

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hgmatt3
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VNP46A2 - 504 Gateway Error

by hgmatt3 » Sat Oct 29, 2022 9:49 am America/New_York

Greetings Earthdata Team,
I've been trying to download several panels of VNP46A2 data from https://ladsweb.modaps.eosdis.nasa.gov/archive/allData/5000/VNP46A2/2022/ however, I continue to get a 504 timeout error when I attempt to access via browser or wget. I've tried a couple of different wget, curl, and R's httr approaches, but all end up as a 504 error. I see that y'all are working on an update, but in the mean time, is there an alternate source for this data?

Thanks,

Matt M.

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LAADS_UserServices_M
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Re: VNP46A2 - 504 Gateway Error

by LAADS_UserServices_M » Mon Oct 31, 2022 10:04 am America/New_York

We are aware of and understand the problem (504 Gateway Time-out error) users are facing these days in downloading data. Our team is working on a solution, and hope to have a release out in the next week or so. In the meantime, if you get 504 error try again after a short pause or at a different time.
Regards,
LAADS User Services

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sharkins
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Re: VNP46A2 - 504 Gateway Error

by sharkins » Mon Oct 31, 2022 7:39 pm America/New_York

The frequency of 504 errors has been steadily increasing for months viewforum.php?f=7&&DAAC=&Discipline=&Projects=&ServicesUsage=&keywords=504&author=&startDate=&endDate=&bestAnswer=&noReplies=&tagMatch=hybrid&searchWithin=all&modClaim=

The same response of "in the next week or so" was provided several weeks ago viewtopic.php?t=3575. Can you provide some more details what steps are being taken to remedy the situation and perhaps a more firm timeline for when downloads might be stabilized. We have dependent downstream workflows and are now considering migrating our code to potentially use the OpenDAP endpoints for improved stability.

peacemaker711
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Re: VNP46A2 - 504 Gateway Error

by peacemaker711 » Tue Nov 01, 2022 1:30 am America/New_York

Same here with 504 Gateway Error. The connection seems to be unstable. Sometimes even the webpage can't be loaded.

LAADS_UserServices_M
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Re: VNP46A2 - 504 Gateway Error

by LAADS_UserServices_M » Tue Nov 01, 2022 1:12 pm America/New_York

Yes, our team is actively working on resolving the issue but may take a week or more to deploy the solution.
Regards,
LAADS User Services

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julian.rice15
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Re: VNP46A2 - 504 Gateway Error

by julian.rice15 » Wed Nov 02, 2022 5:33 pm America/New_York

Not sure if it has been officially fixed, but the 504 errors have ceased for me today

LAADS_UserServices_M
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Re: VNP46A2 - 504 Gateway Error

by LAADS_UserServices_M » Fri Nov 04, 2022 7:20 am America/New_York

Yes, for most part it is fixed.
Regards,
LAADS User Services

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