cant access to the for downloading

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Re: cant access to the for downloading

by erin_carroll » Wed Mar 08, 2023 4:24 pm America/New_York

Does this still happen on Wednesdays? I have been unable to access all day ( refused to connect). Should I assume that is due to maintenance?


LP DAAC - dgolon
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Re: cant access to the for downloading

by LP DAAC - dgolon » Fri Mar 10, 2023 4:13 pm America/New_York

Hi @erin_carroll Yes, the LP DAAC has planned maintenance that occurs on Wednesdays between 8 am - 12 pm central. Depending on the type of maintenance that is occurring data access, tools and/or the LP DAAC website may be down for a period of time. If something is not working and it is a Wednesday it is most likely related to this planned maintenance period. We suggest trying again later in the day or the next day. If you are still experiencing issues that evening or Thursday-Tuesday please feel free to report those issues to the LP DAAC's user services team or by posting here on the forum.
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