IS OB.DAAC Maintenace complete? Cannot connect to subscriptions.

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mattupton
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Joined: Thu Oct 04, 2007 5:06 pm America/New_York
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IS OB.DAAC Maintenace complete? Cannot connect to subscriptions.

by mattupton » Thu Apr 06, 2023 10:52 pm America/New_York

Is the server maintenance over. As of Thur. 10:45pm Eastern We still cannot connect to our accounts or subscriptions. Just hangs and then when try to refresh and gives error page. ETA on when things will be back up and operational and subscriptions caught up?

Thank you in advance,

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masoudso
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Re: IS OB.DAAC Maintenace complete? Cannot connect to subscriptions.

by masoudso » Fri Apr 07, 2023 10:21 am America/New_York

Hello,
You should be able to login to your account now. Please make sure your browser cache is cleared, and let us know if you have any other questions about it.

Thank you

mattupton
Posts: 13
Joined: Thu Oct 04, 2007 5:06 pm America/New_York
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Re: IS OB.DAAC Maintenace complete? Cannot connect to subscriptions.

by mattupton » Fri Apr 07, 2023 4:07 pm America/New_York

Hey Hey, yes as of 9am we could start to get on our subscription accounts again, then the rest of our subscriptions seem to catch up by the afternoon today. Have a good weekend and thank you.

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