Unable to download VNP46A2 archive files

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gagama
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Unable to download VNP46A2 archive files

by gagama » Fri Jul 21, 2023 10:44 am America/New_York

Getting 504 (Gateway Time-out) errors when trying to download archived VNP46A2 files.
Example: https://ladsweb.modaps.eosdis.nasa.gov/archive/allData/5000/VNP46A2/2023/193/VNP46A2.A2023193.h00v02.001.2023201174128.h5

I can post my code they tries to retrieve it, but even logging in and trying to manually download from the website is throwing this error.
I have tried different files over different years, so I don't think it is a specific issue to just recent data either.

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LAADS_UserServices_M
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Re: Unable to download VNP46A2 archive files

by LAADS_UserServices_M » Fri Jul 21, 2023 11:58 am America/New_York

You are getting this error because we are having server issues since at least this morning and LAADS archive is not accessible. Please, try again sometime later.
Regards,
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gagama
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Re: Unable to download VNP46A2 archive files

by gagama » Mon Jul 24, 2023 9:58 am America/New_York

Any ETA on the server issues being resolved?
Still having the same issue today.

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Re: Unable to download VNP46A2 archive files

by LAADS_UserServices_M » Tue Jul 25, 2023 7:00 am America/New_York

No, we don't have any ETA but will post an update on our website:
https://ladsweb.modaps.eosdis.nasa.gov/alerts-and-issues/117944
Regards,
LAADS User Services

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