I Can't Download monthly chlorophyl data aquamodis

[dindafni]

Hello, I have trouble when I try to download monthly chlorophyll data from Aqua Modis, the error message is "Check your internet connection", but my connection is stable, I try on any device the error is still the same, do you have the solution for this error?

[masoudso]

Hello,
Can you let us know if you have confirmed your orders on https://oceandata.sci.gsfc.nasa.gov/data_dashboard/ page?

Thanks,
Masoud