Subscription Creation Problem

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oceani
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Subscription Creation Problem

by oceani » Tue Nov 14, 2023 12:56 pm America/New_York

I am trying to create a new subscription on the create subscription page (https://oceandata.sci.gsfc.nasa.gov/subscriptions/create), however the Review Settings tab stays inactive no matter what I do. I do not see an error I have made nor an error message, but I cannot move forward with creating the subscription as this link to the next step in dimmed-out and inactive. Please advise.

Thanks,

Mark

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jdawson19
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Joined: Wed Jul 12, 2023 11:25 am America/New_York
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Re: Subscription Creation Problem

by jdawson19 » Tue Nov 14, 2023 7:46 pm America/New_York

Sorry for the difficulty, this issue has been fixed!

(For a little peak behind the curtain, this came from the fact that we had two outdated JavaScript libraries. We fixed one, making the other out of sync, causing certain issues. We've now updated both, and the button now becomes active and clickable when we tested it)

oceani
Posts: 79
Joined: Wed Aug 23, 2006 12:32 pm America/New_York
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Re: Subscription Creation Problem

by oceani » Thu Nov 16, 2023 2:08 pm America/New_York

Thanks!

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