Not finding subscription data files

Use this Forum to find information on, or ask a question about, NASA Earth Science data.
Post Reply
woodbri
Posts: 74
Joined: Thu Jun 04, 2015 10:50 am America/New_York
Answers: 0
Has thanked: 3 times
Been thanked: 2 times

Not finding subscription data files

by woodbri » Tue Apr 16, 2024 3:37 pm America/New_York

I have a script that fetches subscription data and has been running find, but stopped finding data March 17, 2024. We have various subscription IDs and fetch the files names like:

wget -q -O - 'https://oceandata.sci.gsfc.nasa.gov/api/file_search?subID=2380&subType=1&format=txt&search=MOD00.P2024106*'

I read that on JPSS2/NOAA-21 subscriptions require an end date. Mine had no end date so I added one but still don't get any files. All my subscriptions are current.

Filters:

woodbri
Posts: 74
Joined: Thu Jun 04, 2015 10:50 am America/New_York
Answers: 0
Has thanked: 3 times
Been thanked: 2 times

Re: Not finding subscription data files

by woodbri » Tue Apr 16, 2024 3:39 pm America/New_York

Ok, looks like updating subscriptions or adding end dates just took time to propagate and seems to be working now.

OB.DAAC - amscott
User Services
User Services
Posts: 362
Joined: Mon Jun 22, 2020 5:24 pm America/New_York
Answers: 1
Has thanked: 8 times
Been thanked: 5 times

Re: Not finding subscription data files

by OB.DAAC - amscott » Mon Apr 22, 2024 3:18 pm America/New_York

Thanks for letting us know this is working for you.

captlen
Posts: 17
Joined: Mon Jul 18, 2022 11:31 am America/New_York
Answers: 0

Re: Not finding subscription data files

by captlen » Wed May 29, 2024 12:15 pm America/New_York

How do I restart the flow of data from my 616 subscription. Can you help me please. Data stopped populating on 10/23. Please need it to start again ASAP.

OB.DAAC - amscott
User Services
User Services
Posts: 362
Joined: Mon Jun 22, 2020 5:24 pm America/New_York
Answers: 1
Has thanked: 8 times
Been thanked: 5 times

Re: Not finding subscription data files

by OB.DAAC - amscott » Mon Jun 10, 2024 2:11 pm America/New_York

Subscriptions require user confirmation/ update of date for subscription 'end time'.

*Users should check subscription settings regularly to ensure continuity of expected data delivery. * To do this, go to the Oceandata website: https://oceandata.sci.gsfc.nasa.gov/data_dashboard, go to 'Quicklinks' on the right of the navigation bar, and click 'Data Dashboard' from the dropdown. Find subscriptions and click 'View Active', which will log you in using Earthdata credentials, and update any values you choose within the listing of active subscriptions, including 'end date' and resubmit.

If a subscription has expired, you can toggle to see canceled subscriptions and restart from the same parameters, once you update start and end dates.

You *should* be receiving email reminders when a subscription end date is nearing so that you can update the subscription and avoid interruption of service. Please let us know if you see any such messages in spam or your inbox from the Ocean Data Processing System (ODPS) or Ocean Biology Processing Group (OBPG).

Post Reply