I am unable to download MODIS/Aqua AOD data

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kmmrao
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I am unable to download MODIS/Aqua AOD data

by kmmrao » Tue Oct 18, 2022 9:36 am America/New_York

Dear sir/madam,
I am trying to download MODIS Aqua L2 3km/10km data from https://ladsweb.modaps.eosdis.nasa.gov/search/order/1/ but says "time out". May I know the reason or am I blocked from downloading ?

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LAADS_UserServices_M
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User Services
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Re: I am unable to download MODIS/Aqua AOD data

by LAADS_UserServices_M » Tue Oct 18, 2022 9:50 am America/New_York

We are aware of and understand the problem (504 Gateway Time-out error) users are facing these days in downloading data. Our team is working on a solution, and hope to have a release out in the next week or so. In the meantime, if you get 504 error try again after a short pause or at a different time.
Regards,
LAADS User Services

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LAADS_UserServices_M
User Services
User Services
Posts: 312
Joined: Mon Sep 30, 2019 8:33 am America/New_York
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Re: I am unable to download MODIS/Aqua AOD data

by LAADS_UserServices_M » Wed May 15, 2024 7:42 am America/New_York

There are no issues with data download. All servers are working normally.
Regards,
LAADS User Services

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