Cannot download from ASF

[cnpante]

Is the alaska satellite datapool down? I cannot download using the python script.

```
> attempting to download https://urs.earthdata.nasa.gov/profile
> Re-using previous cookie jar.
URL Error (from HEAD): [WinError 10060] A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond, https://datapool.asf.alaska.edu/GRD_HD/SA/S1A_IW_GRDH_1SDV_20210328T214659_20210328T214724_037204_0461AE_3CD5.zip
There was a problem downloading https://datapool.asf.alaska.edu/GRD_HD/SA/S1A_IW_GRDH_1SDV_20210328T214659_20210328T214724_037204_0461AE_3CD5.zip
URL Error (from HEAD): [WinError 10060] A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond, https://datapool.asf.alaska.edu/GRD_HD/SA/S1A_IW_GRDH_1SDV_20210409T214659_20210409T214724_037379_0467B9_7427.zip
There was a problem downloading https://datapool.asf.alaska.edu/GRD_HD/SA/S1A_IW_GRDH_1SDV_20210409T214659_20210409T214724_037379_0467B9_7427.zip
```

[ASDC - cheyenne.e.land]

Hello,

A member of the ASF User Services Support (uso@asf.alaska.edu) has been notified and will answer your question as soon as possible. Thank you for your patience.

Warm Regards,


NASA Langley ASDC User Services

[ASDC - cheyenne.e.land]

Hello,

A member of ASF has said that it sounds like this is being caused by a stale authentication cookie. Try deleting the file .bulk_download_cookiejar.txt from your home directory and restart the script. You'll be prompted to log in and this will load a fresh cookie."

Please let us know if this help does not help.


Warm Regards,


NASA Langley ASDC User Services

[cnpante]

Thank you!

[jdhidalgo]

I have the same problem. I have tried the suggested solution (delete .bulk_download_cookiejar.txt from my home directory and restart the script), but it still doesn't work.

...

> URL Error (from HEAD): [WinError 10060] An error occurred during the connection attempt because the connected party did not respond properly after a period of time, or there was an error in the established connection because the connected host was unable to respond, https://datapool.asf.alaska.edu/SLC/SB/S1B_IW_SLC__1SDV_20211204T180156_20211204T180223_029879_039122_8462.zip

[ASF - babottomley]

Last weekend we had maintenance occurring on the website. Please try again and let us know if you still have this error.

[suribabu]

we are unable to download the ASF vertex portal SLC data (sentinel), below error occurring continuously.

URL Error (from HEAD): timed out, https://datapool.asf.alaska.edu/SLC/SA/S1A_IW_SLC__1SDV_20200310T010234_20200310T010301_031606_03A466_C429.zip

[ASFx - bhauer]

Data access from ASF was unavailable over the weekend because of scheduled maintenance. Please let us know if the problem you were having persists.

Thank you.

[pviguier]

Hi,

I'm trying to download sentinel-1 images by python script, but I've got this error :
There was a problem downloading https://datapool.asf.alaska.edu/GRD_HD/SB/S1B_IW_GRDH_1SDV_20180225T174615_20180225T174640_009783_011AD0_C8AA.zip
HTTP Error: 502, https://datapool.asf.alaska.edu/GRD_HD/SA/S1A_IW_GRDH_1SDV_20180225T055232_20180225T055257_020759_02393B_A365.zip

Do you know why ?
Thank you

[ASFx - bhauer]

Hello,
I cannot recreate the problem; that is, I can download each file by clicking on the URL. So, I'm hoping you simply encountered a brief system problem that has been resolved. If the problem persists though, please send a copy of the script you are trying to use.

Thank you.