Cloud Front error Landsat images
-
brusnikin777
- Posts: 2
- Joined: Sat Jul 20, 2024 6:31 am America/New_York
Cloud Front error Landsat images
Hello everyone. Recently, I've been encountering an issue with downloading images through the Earth Explorer browser (Landsat-4,5,7,8,9). The error, as shown in the screenshot, occurs for any images taken more than 2-3 weeks ago. I'm not sure if the problem is with my provider or if I overlooked something.
- Attachments
-
- 2024-07-20 в 13.33.20.png (192.05 KiB) Not viewed yet
Last edited by ASDC - rkey on Mon Jul 22, 2024 4:58 pm America/New_York, edited 3 times in total.
Filters:
-
LP DAAC-EDL - dgolon
- Posts: 422
- Joined: Mon Sep 30, 2019 10:00 am America/New_York
- Has endorsed: 31 times
- Endorsed: 8 times
- Contact:
Re: Cloud Front error Landsat images
Hello @brusnikin777 Thank you for reporting that 502 Error. The USGS EROS is looking into it. I will report back when we have more details. Thank you again -- Danielle
Subscribe to the LP DAAC listserv by sending a blank email to lpdaac-join@lists.nasa.gov.
Sign up for the Landsat listserv to receive the most up to date information about Landsat data: https://public.govdelivery.com/accounts/USDOIGS/subscriber/new#tab1.
Sign up for the Landsat listserv to receive the most up to date information about Landsat data: https://public.govdelivery.com/accounts/USDOIGS/subscriber/new#tab1.
-
LP DAAC-EDL - dgolon
- Posts: 422
- Joined: Mon Sep 30, 2019 10:00 am America/New_York
- Has endorsed: 31 times
- Endorsed: 8 times
- Contact:
Re: Cloud Front error Landsat images
Hello,
Thank you again for reporting that 502 error earlier. We believe this issue is now resolved. Please try your request again and let us know if you continue to have any issues. If you do see an error, it might be beneficial to clear your cache and then try again.
Thank you,
Landsat User Services
Thank you again for reporting that 502 error earlier. We believe this issue is now resolved. Please try your request again and let us know if you continue to have any issues. If you do see an error, it might be beneficial to clear your cache and then try again.
Thank you,
Landsat User Services
Subscribe to the LP DAAC listserv by sending a blank email to lpdaac-join@lists.nasa.gov.
Sign up for the Landsat listserv to receive the most up to date information about Landsat data: https://public.govdelivery.com/accounts/USDOIGS/subscriber/new#tab1.
Sign up for the Landsat listserv to receive the most up to date information about Landsat data: https://public.govdelivery.com/accounts/USDOIGS/subscriber/new#tab1.
-
LP DAAC-EDL - dgolon
- Posts: 422
- Joined: Mon Sep 30, 2019 10:00 am America/New_York
- Has endorsed: 31 times
- Endorsed: 8 times
- Contact:
Re: Cloud Front error Landsat images
Please note, we are seeing this issue again. I will update here once it is resolved.
Subscribe to the LP DAAC listserv by sending a blank email to lpdaac-join@lists.nasa.gov.
Sign up for the Landsat listserv to receive the most up to date information about Landsat data: https://public.govdelivery.com/accounts/USDOIGS/subscriber/new#tab1.
Sign up for the Landsat listserv to receive the most up to date information about Landsat data: https://public.govdelivery.com/accounts/USDOIGS/subscriber/new#tab1.
-
LP DAAC-EDL - dgolon
- Posts: 422
- Joined: Mon Sep 30, 2019 10:00 am America/New_York
- Has endorsed: 31 times
- Endorsed: 8 times
- Contact:
Re: Cloud Front error Landsat images
We have a fix in place, the issue should now be resolved. Please try your request again.
Subscribe to the LP DAAC listserv by sending a blank email to lpdaac-join@lists.nasa.gov.
Sign up for the Landsat listserv to receive the most up to date information about Landsat data: https://public.govdelivery.com/accounts/USDOIGS/subscriber/new#tab1.
Sign up for the Landsat listserv to receive the most up to date information about Landsat data: https://public.govdelivery.com/accounts/USDOIGS/subscriber/new#tab1.
-
brusnikin777
- Posts: 2
- Joined: Sat Jul 20, 2024 6:31 am America/New_York
Re: Cloud Front error Landsat images
LP DAAC - dgolon wrote:
> We have a fix in place, the issue should now be resolved. Please try your
> request again.
Thank you very much to everyone for the help.
Everything works! Thank you for your invaluable support!
> We have a fix in place, the issue should now be resolved. Please try your
> request again.
Thank you very much to everyone for the help.
Everything works! Thank you for your invaluable support!