Can't download HLS data in EarthData

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duchesnr
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Can't download HLS data in EarthData

by duchesnr » Thu Aug 29, 2024 12:23 am America/New_York

Hi,
I went to Earthdata, logged in, and selected some scenes. Then, I clicked the Download bottom and got a new page with a list of files (see attachment: Capture). I clicked on the green bottom, Download Files and I am redirected to EarthData Download website (see attachment: Capture 2). It has been more than 40 minutes and not a single file has downloaded. It only says: Not Started Yet.
I have tried Download Script, Authorized several apps, generated tokens, but with no avail.
Please help.
Attachments
Capture2.JPG
Capture.JPG

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LP DAAC-EDL - dgolon
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Re: Can't download HLS data in EarthData

by LP DAAC-EDL - dgolon » Thu Aug 29, 2024 9:57 am America/New_York

Hello @duchesnr We believe this issue has been resolved. Could you please try your download again?
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duchesnr
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Joined: Thu Aug 29, 2024 12:11 am America/New_York
Answers: 0

Re: Can't download HLS data in EarthData

by duchesnr » Thu Aug 29, 2024 1:31 pm America/New_York

Hi,
I tried again to download files directly and I get the same message 'Not yet started' in the Downloads History window and it has been quite a few minutes like that.

duchesnr
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Joined: Thu Aug 29, 2024 12:11 am America/New_York
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Re: Can't download HLS data in EarthData

by duchesnr » Sat Aug 31, 2024 10:18 am America/New_York

Hi,
I am still experiencing the same issues described in my initial post. Can't download any HLS dataset. Please help.

LP DAAC-EDL - dgolon
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Re: Can't download HLS data in EarthData

by LP DAAC-EDL - dgolon » Mon Sep 09, 2024 1:07 pm America/New_York

We're still looking into the Downloader issue you are experiencing. In the meantime, I'm wondering if this resource, https://github.com/nasa/LPDAAC-Data-Resources/blob/main/guides/bulk_download_using_wget.md, would be of use to you. The resource shows you how to set up and use `wget` to do a bulk download of data files given a list of data urls, which you can save from Earthdata Search instead of the download option. Thanks -- Danielle
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LP DAAC-EDL - dgolon
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Re: Can't download HLS data in EarthData

by LP DAAC-EDL - dgolon » Thu Sep 19, 2024 1:48 pm America/New_York

Hi @duchesnr I just received word that additional work has been completed. Please try your request again.
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