Data ordering

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aishengw
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Joined: Wed Dec 08, 2021 9:13 am America/New_York
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Re: Data ordering

by aishengw » Wed Dec 08, 2021 1:14 pm America/New_York

Last week, I ordered quite a large number of VIIRS granules. Would this be the reason?
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LAADS-EDL_UserServices_M
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Joined: Mon Sep 30, 2019 8:33 am America/New_York
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Re: Data ordering

by LAADS-EDL_UserServices_M » Wed Dec 08, 2021 2:13 pm America/New_York

Yes, that is possible. If you reach the limit of user's quota of order size you may not order until you release/cancel some of your orders.
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jmfp2022
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Joined: Fri Oct 18, 2024 9:32 am America/New_York
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Re: Data ordering

by jmfp2022 » Fri Oct 18, 2024 9:36 am America/New_York

Been trying to request for MOD13Q1 but this always appear
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LAADS-EDL_UserServices_M
Posts: 396
Joined: Mon Sep 30, 2019 8:33 am America/New_York
Answers: 2

Re: Data ordering

by LAADS-EDL_UserServices_M » Fri Oct 18, 2024 3:23 pm America/New_York

Try submitting your order again.
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