Downloading Error

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nisi_jia
Posts: 1
Joined: Sat Oct 26, 2024 4:14 am America/New_York
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Downloading Error

by nisi_jia » Sat Oct 26, 2024 4:21 am America/New_York

Hi,

I try to download some data from https://ladsweb.modaps.eosdis.nasa.gov/search/. However, at the last step, after clicking Submit order, it pops up : "There has been an error processing your request." And the order does not appear in the list of "Last orders". It never happened before.

Is there any solution for this error? Thanks for your help.

Best regards

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LAADS-EDL_UserServices_M
Posts: 396
Joined: Mon Sep 30, 2019 8:33 am America/New_York
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Re: Downloading Error

by LAADS-EDL_UserServices_M » Mon Oct 28, 2024 7:50 am America/New_York

Try submitting your order again and let us know if it still does not work.
Regards,
LAADS User Services

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