GEDI Level-2A dataset downloading with harmony spatial subsetter

[john6444]

Dear Sir or Madam,

Today I am facing an issue related with downloading GEDI Level-2A dataset via harmony spatial subsetter method. This issue did not exist in the last three weeks.

Issue detail: Download status page of web browser displays data is in progress, but it stops continuing for three hours and is stuck with only 40% submitted data processed.

Dataset URL: https://www.earthdata.nasa.gov/data/catalog/lpcloud-gedi02-a-002

Access method: Web browser

Platform: Windows 11, Edge Browser

No significant error messages appear.

Could it means Earthdata center server overloads recently and I need to be patient and wait?

Cheers,
Jw

[LP DAAC - dgolon]

Hello @john6444 We looked into your request. It looks like it completed about 3 hours after it was submitted. Could you please let us know if you are still having issues? Thanks -- Danielle

[john6444]

Hi, Danielle,

Thanks for your reply. Unfortunately, the issue is still there (still 40% in progress) and it never continues even after about twenty hours.

I have uploaded a screen-capture picture (attachments: earthdata_download_status.png) to display current state of GEDI Level-2A processing.

Thanks again for your time.

Cheers,
Jw

[LP DAAC - dgolon]

Hi @@john6444 Thanks for mentioning that. I am checking with the Harmony team. We will report back when we have more information. Thanks -- Danielle

[LP DAAC - dgolon]

Hello @john6444 The team has mentioned you can check the status of your Harmony jobs using either of these links: https://harmony.earthdata.nasa.gov/workflow-ui and https://harmony.earthdata.nasa.gov/jobs They are showing up as completed there. The team is looking into why EDSC is showing it as pending still.