Ocean Color Subscription Issues

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mattupton
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Ocean Color Subscription Issues

by mattupton » Tue Sep 22, 2026 11:15 am America/New_York

Still subscription issues for all of our subscriptions online. Every area for SNPP VIIRS, JPSS1, JPSS2, Terra and Aqua we try to click on to download gives *ERROR* page, I do not see any Data Alerts or Outages on that page today. Can someone please look and advise.
We will need these subscriptions, particularly for Costa Rica and West Mexico in October.

Thank you,

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OB Web - jdawson19
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Re: Ocean Color Subscription Issues

by OB Web - jdawson19 » Fri Oct 02, 2026 9:48 am America/New_York

Hello Matt,

I believe that we've handled this issue as a part of a separate post, because that button is working for me now. Can you confirm that that page is now working as intended?

Thanks,
Jacob

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