Still subscription issues for all of our subscriptions online. Every area for SNPP VIIRS, JPSS1, JPSS2, Terra and Aqua we try to click on to download gives *ERROR* page, I do not see any Data Alerts or Outages on that page today. Can someone please look and advise.
We will need these subscriptions, particularly for Costa Rica and West Mexico in October.
Thank you,
Ocean Color Subscription Issues
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OB Web - jdawson19
- Subject Matter Expert

- Posts: 19
- Joined: Wed Jul 12, 2023 11:25 am America/New_York
- Endorsed: 1 time
Re: Ocean Color Subscription Issues
Hello Matt,
I believe that we've handled this issue as a part of a separate post, because that button is working for me now. Can you confirm that that page is now working as intended?
Thanks,
Jacob
I believe that we've handled this issue as a part of a separate post, because that button is working for me now. Can you confirm that that page is now working as intended?
Thanks,
Jacob