L1&L2 browser orders

mkahru · by **mkahru** » Sat Feb 17, 2018 3:49 pm America/New_York

Hi,
Something weird has happened recently - when I order L2 data files using L1 & L2 browser and specifying the Lat and Lon range and "Do extract my order", L2 OC (and also SST 11 um) - I only get the latitude and longitude datasets and nothing else in the L2 files. I tried to individually specify L2 OC products and had the same result, i.e. only Latitude and Longitude. When I do not extract the spatial domain, I do get the real products. I am using latitude range 16...45 and longitude range -140...-100. I have been using this for years and this lack or products started during the last ~10 days.
Thanks.
Mati

by **OB ODPS - jgwilding** » Mon Feb 19, 2018 1:07 pm America/New_York

Mati,

You will soon be receiving new notification emails for the two orders you placed Feb 17. Please examine the files to see if all of the geophysical variables are in the files, and let me know.

Order IDs: b07000908280ae5a and f08090808181ad59

Thanks,
john