Subscriptions not updating today?

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jeffg
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Joined: Sat Oct 14, 2006 9:37 am America/New_York
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Subscriptions not updating today?

by jeffg » Mon Mar 11, 2019 11:21 pm America/New_York

It seems that our data subscriptions for AQUA / VIIRS aren't updating with any new files today.  I do see the data available in the L1/L2 browser, but the listing returned using file_search.cgi doesn't show any data from today.  Thanks for your help!

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OB ODPS - towens
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Subject Matter Expert
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Joined: Fri Feb 05, 2021 9:17 am America/New_York
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Subscriptions not updating today?

by OB ODPS - towens » Tue Mar 12, 2019 6:42 am America/New_York

I find 23 active subscriptions for VIIRS or Aqua under your account, and all but sub_id=665 have matched in the last 24 hrs, can you be more specific about which subscriptions you are having problems with?

Thanks,
Tommy

OB ODPS - towens
Subject Matter Expert
Subject Matter Expert
Posts: 226
Joined: Fri Feb 05, 2021 9:17 am America/New_York
Answers: 0

Subscriptions not updating today?

by OB ODPS - towens » Tue Mar 12, 2019 10:31 am America/New_York

An issue that was preventing subscriptions from updating in the File Search server was identified and corrected.
Your subscriptions should now be up to date.

Thanks,
Tommy

jeffg
Posts: 9
Joined: Sat Oct 14, 2006 9:37 am America/New_York
Answers: 0

Subscriptions not updating today?

by jeffg » Tue Mar 12, 2019 11:57 am America/New_York

Thank you Tommy, I do see everything now.

Jeff

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