swawifs L1A data ordering

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monger
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Joined: Wed May 26, 2010 4:19 pm America/New_York

swawifs L1A data ordering

by monger » Mon Feb 10, 2020 2:03 pm America/New_York

Hi- I imagine there is a 99.9% chance I am being stupid here.  But, I have been trying to order Level1 SeaWiS data and after selecting lat/lon bounds, choosing a handful of scenes,  selecting "do extract" and requesting Level1 data, I get the result that that there is no data available.  When I do the same thing, with Level2 data I get the requested files listed for ordering.  Any thoughts on this would be greatly appreciated!

Bruce

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OB ODPS - jgwilding
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swawifs L1A data ordering

by OB ODPS - jgwilding » Mon Feb 10, 2020 2:57 pm America/New_York

Hi Bruce.

I see order 805060a01641e451 for the L2 data.  Do you have an order ID for the L1 order?

john

monger
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Joined: Wed May 26, 2010 4:19 pm America/New_York

swawifs L1A data ordering

by monger » Mon Feb 10, 2020 3:07 pm America/New_York

When I order level1 data is does not generate a list of selected files - so no order number.  I tried selecting Leve1 and Level2 together and it lists only the level2 files and then generates an order number for just those files.

OB ODPS - jgwilding
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swawifs L1A data ordering

by OB ODPS - jgwilding » Mon Feb 10, 2020 3:45 pm America/New_York

Is this the message you see in the browser?

"We're sorry, but none of the scenes in your search results are currently available for ordering from our archive."

monger
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Joined: Wed May 26, 2010 4:19 pm America/New_York

swawifs L1A data ordering

by monger » Mon Feb 10, 2020 3:56 pm America/New_York

Yes...

OB WebDev - dana.r.wilson
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swawifs L1A data ordering

by OB WebDev - dana.r.wilson » Tue Feb 11, 2020 10:55 am America/New_York

This issue has been resolved.

monger
Posts: 22
Joined: Wed May 26, 2010 4:19 pm America/New_York

swawifs L1A data ordering

by monger » Tue Feb 11, 2020 11:22 am America/New_York

Sorry John, but I am still getting the message that there are no requested files available when order level1 and then when I add in level 2 with the level1 the request goes through with just the level2.  --Bruce

OB ODPS - jgwilding
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swawifs L1A data ordering

by OB ODPS - jgwilding » Tue Feb 11, 2020 12:19 pm America/New_York

Bruce,

Seems there was a misconfiguration problem.  Please try again.

john

monger
Posts: 22
Joined: Wed May 26, 2010 4:19 pm America/New_York

swawifs L1A data ordering

by monger » Tue Feb 11, 2020 12:56 pm America/New_York

Perfect!!  Thank You, John!!! :)

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