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by monger » Mon Feb 10, 2020 2:03 pm America/New_York
Hi- I imagine there is a 99.9% chance I am being stupid here. But, I have been trying to order Level1 SeaWiS data and after selecting lat/lon bounds, choosing a handful of scenes, selecting "do extract" and requesting Level1 data, I get the result that that there is no data available. When I do the same thing, with Level2 data I get the requested files listed for ordering. Any thoughts on this would be greatly appreciated!
by monger » Mon Feb 10, 2020 3:07 pm America/New_York
When I order level1 data is does not generate a list of selected files - so no order number. I tried selecting Leve1 and Level2 together and it lists only the level2 files and then generates an order number for just those files.
by monger » Tue Feb 11, 2020 11:22 am America/New_York
Sorry John, but I am still getting the message that there are no requested files available when order level1 and then when I add in level 2 with the level1 the request goes through with just the level2. --Bruce