Welcome to the Earthdata Forum! Here, the scientific user community and subject matter experts from NASA Distributed Active Archive Centers (DAACs), and other contributors, discuss research needs, data, and data applications.
by jnetting » Fri May 22, 2020 4:58 am America/New_York
I'm not sure if our download machine got IP-banned at your firewall. All connections hit the maximum redirects issue before this happened and we now can't connect from that machine or any others on the subnet, I'm suspicious we got banned for too many failures. The IP is xx.xxx.xx.xx, could you take a look please?
Edit: Other users on different IPs have also noticed the same problems, so not sure if we've been IP-banned or if there is a wider problem at your end?