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L1 Browser order request fails

Posted: Thu Mar 16, 2017 9:01 am America/New_York
by andrew.meredith
Recent attempts to download MODIS aqua data using the L1&2 Browser are unsuccessful using Chrome on Windows 10. After clicking the "Order Data" button i'm prompted for my earthdata single signon. Once info entered, i'm redirected to the application but only see a blank page with URL ://oceandev401.domain.pub/restrict/.... The "401" looks a little suspicious.My earthdata account lists "OB.DAAC Data Access" as an approved application. I tried removing and re-adding, but no luck.Thanks,Andrew

L1 Browser order request fails

Posted: Thu Mar 16, 2017 10:54 am America/New_York
by jasonlefler
Sorry about that, looks like I overwrote a file I shouldn't have.  It should be all fixed now, give it a shot.

L1 Browser order request fails

Posted: Fri Mar 17, 2017 9:31 am America/New_York
by andrew.meredith
Still not working. It's now hanging up at the Earthdata authentication page. It tells me i'm signed in and the application has been approved. Clicking the "Redirect to Application" doesn't help.

Andrew

L1 Browser order request fails

Posted: Fri Mar 17, 2017 7:26 pm America/New_York
by OB.DAAC - SeanBailey
I've confirmed that it IS working.  Try clearing your browser cache.

L1 Browser order request fails

Posted: Mon Mar 20, 2017 7:51 am America/New_York
by andrew.meredith
Clearing the cache did it. Thanks.