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Subscription stopped working

Posted: Thu Mar 30, 2017 10:12 am America/New_York
by b.detracey
Hi,
One of my subscriptions, 2701, stopped working on March 8 (last pass processed V2017067203600). Would it be possible to re-enable it? Thanks.

Edit: bump

Subscription stopped working

Posted: Mon Apr 03, 2017 10:46 am America/New_York
by OB.DAAC - SeanBailey
Did you look?  Data is there since 31 March. :wink:

BTW, you can control you subscriptions (add, delete, edit) directly: https://oceandata.sci.gsfc.nasa.gov/subscriptions/

Subscription stopped working

Posted: Mon Apr 03, 2017 12:11 pm America/New_York
by b.detracey
Oops. Missed that. :eek:

Could you please also re-enable subscription 1706? I am assuming it is not running because a data search using the subscription ID turns up nothing.
Thanks!

Subscription stopped working

Posted: Mon Apr 03, 2017 12:57 pm America/New_York
by OB.DAAC - SeanBailey
Subscription 1706 is still active, with a termination date of 31 Dec 2022 (should be listed when you log into the subscription page)
It is a non-extracted subscription, so the access method is as described on the subscription FAQ.

Sean

Subscription stopped working

Posted: Mon Apr 03, 2017 1:14 pm America/New_York
by b.detracey
Sorry to be a nuisance, but in the past I could use just the subscription ID on the data search page to keep track of when files in my ROI had been refined. Now the same search returns no matches.
wget --post-data="subID=1706&addurl=1&results_as_file=1" -O -  https://oceandata.sci.gsfc.nasa.gov/search/file_search.cgi | grep -i matched
--2017-04-03 14:16:03--  https://oceandata.sci.gsfc.nasa.gov/search/file_search.cgi
Resolving oceandata.sci.gsfc.nasa.gov (oceandata.sci.gsfc.nasa.gov)... xx.xxx.xx.xx, 2001:4d0:2418:128::84
Connecting to oceandata.sci.gsfc.nasa.gov (oceandata.sci.gsfc.nasa.gov)|xx.xxx.xx.xx|:443... connected.
HTTP request sent, awaiting response... 200 OK
Length: unspecified [text/html]
Saving to: ‘STDOUT’

-                                    [ <=>                                                         ]   7.97K  --.-KB/s   in 0s

2017-04-03 14:16:04 (135 MB/s) - written to stdout [8161]

<h1>Sorry No Files Matched Your Query</h1><a href="/search/file_search.cgi">Go Back To The Search Page</a><table style="align: center" cellspacing="16">

Subscription stopped working

Posted: Mon Apr 03, 2017 1:59 pm America/New_York
by OB.DAAC - SeanBailey
The subscription has the "wait for refined processing" bit set.  So, it will not see data within the default 3-day look-back for the file search utility.
Look back longer:

wget --post-data="subID=1706&addurl=1&results_as_file=1&sdate=2017-03-30" -O -  https://oceandata.sci.gsfc.nasa.gov/search/file_search.cgi

Subscription stopped working

Posted: Mon Apr 03, 2017 2:39 pm America/New_York
by b.detracey
Okay thanks. I could have sworn it used to list the last three days it had processed, not the last three days from the present date. :confused:

Subscription stopped working

Posted: Tue Apr 04, 2017 9:04 am America/New_York
by OB.DAAC - SeanBailey
It does.  Prior to earlier this morning, the most recent refined products were generated on March 30, which was more than 3 days before April 3rd :grin: