IP Blocked

Use this Forum to find information on, or ask a question about, NASA Earth Science data.
Post Reply
samuel4368
Posts: 4
Joined: Wed Jan 04, 2012 1:37 pm America/New_York
Answers: 0

IP Blocked

by samuel4368 » Wed Jun 07, 2017 2:54 pm America/New_York

Hi,

Our servers appear to be blocked from accessing https://oceancolor.gsfc.nasa.gov/ i.e.:

curl -IL --verbose https://oceancolor.gsfc.nasa.gov* Rebuilt URL to: https://oceancolor.gsfc.nasa.gov/
*   Trying xx.xxx.xx.xx...
*   Trying 2001:4d0:2418:128::44...
* Immediate connect fail for 2001:4d0:2418:128::44: Network is unreachable

It appears we were blocked on May 31/June 1.

We were performing server maintenance around that time and our data download script was apparently left running, which I think may be the cause.

We also had a parallel process running in development for a period of time in which our team was not notified.  I've made it very clear that we need to be careful about hitting you all's servers too aggressively and I've placed sleepers within our scripts that have been running fine for some time to avoid this.

Can we be granted access again? Apologies if we've caused issues on you all's end.

Best,
Sam

Tags:

OB WebDev - norman
Subject Matter Expert
Subject Matter Expert
Posts: 143
Joined: Tue Feb 09, 2021 8:19 am America/New_York
Answers: 0

IP Blocked

by OB WebDev - norman » Wed Jun 07, 2017 5:00 pm America/New_York

What is the IP address that you are coming from?

samuel4368
Posts: 4
Joined: Wed Jan 04, 2012 1:37 pm America/New_York
Answers: 0

IP Blocked

by samuel4368 » Wed Jun 07, 2017 6:01 pm America/New_York

Hi Norman,

Thanks for the swift response - below are relevant IP's:

* xx.xxx.xx.xx
* xx.xxx.xx.xx

* xx.xxx.xx.xx
* xx.xxx.xx.xx

Best,
Sam

pfsmith
Posts: 16
Joined: Wed Dec 29, 2004 2:11 pm America/New_York
Answers: 0

IP Blocked

by pfsmith » Thu Jun 08, 2017 8:32 am America/New_York

Unblocked.

samuel4368
Posts: 4
Joined: Wed Jan 04, 2012 1:37 pm America/New_York
Answers: 0

IP Blocked

by samuel4368 » Thu Jun 08, 2017 1:04 pm America/New_York

Thank you very much and apologies for any issues we caused.

Post Reply