Problem with data subscription link - Urgent

aody · by **aody** » Thu Jun 15, 2017 5:13 am America/New_York

Hi,
I applied for a OBPG subscription for MODIS A and T data, from late april to the end of december 2017. You sent me a link to obtained the MODIS files matching my subscription for the most recent 3 days. I use it to automatically processed MODIS images in NRT in order to help in the campaign in situ sampling and navigation strategy. This link worked very well but this morning it produced this type of response instead of MODIS files liste:
wget --post-data="subID=1834&addurl=1&results_as_file=1" -O - https://oceandata.sci.gsfc.nasa.gov/search/file_search.cgi
#########
<!DOCTYPE html
PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN">
<html><head><title>File Search</title>
<link href="/oceanstyle.css" rel="stylesheet">
<meta content="7615" name="svn version">
</head>
<body link="#FDFFD7" vlink="#FDFFD7">
<form method="post" action="file_search.cgi" enctype="application/x-www-form-urlencoded"><div class=width>


<a href="http://oceancolor.gsfc.nasa.gov/"><img src="/images/oceancolor_data.png" border="0" vspace="0"
alt="OceanColor Banner Image"></a>

<ul id="nav" class="dropdown dropdown-horizontal">
<li class="dir">Missions
<ul>
<li><a href="http://oceancolor.gsfc.nasa.gov/CZCS/">CZCS</a></li>
<li><a href="http://oceancolor.gsfc.nasa.gov/OCTS/">OCTS</a></li>
<li><a href="http://oceancolor.gsfc.nasa.gov/SeaWiFS/" target=_blank>SeaWiFS</a></li>
<li><a href="http://modis.gsfc.nasa.gov" target=_blank>MODIS</a></li>
<li><a href="http://envisat.esa.int/instruments/meris/" target=_blank>MERIS</a></li>
<li><a href="http://oceancolor.gsfc.nasa.gov/aquarius/" target=_blank>Aquarius</a></li>

</ul>
</li>
<li class="dir">Data
....
#######
It is very infortunate for us because the campaign starts in 2 days.
Do you know if it is a problem with the subscription, the link, or the connexion ? Is it possible to fix it ?
Thank you very much in advance for your help,
Best regards,
A.
My nubscription numbers are #1834, #1833, #1832

by **OB ODPS - towens** » Thu Jun 15, 2017 11:12 am America/New_York

The subscription service has been restored.
An errant lock file had things hung up.

Tommy