Data order segment
Posted: Tue Aug 14, 2018 3:54 am America/New_York
Hi,
I have been having an issue with the L2 data order system.
As I am ordering a full mission of L2 OC dataset, say VIIRS, the data volume is huge so the system partition the staged files.
After a certain # of files is staged, e.g., 20%, I am required to download them to continue the staging of other files.
To expedite this process, I am offered two options,
1. reply the notification email adding to the message body "action=delete"
2. Delete the downloaded data directly in the ODPS Dashboard
The problem is that, whenever I do the above, the order is completely deleted from my dashboard, I mean including the files to be staged.
So, after 1 or 2 above I get two emails. The 1st gives the expected information:
"Data segment has been removed and the system will begin staging the files for the next segment of your order". However, a second immediately follows informing that the "Data order has been removed from the staging system"
After this, I have to place a new order again.
Is this an ordinary event or I am missing something in here?
Thanks in advance for your kind help!
Eligio
I have been having an issue with the L2 data order system.
As I am ordering a full mission of L2 OC dataset, say VIIRS, the data volume is huge so the system partition the staged files.
After a certain # of files is staged, e.g., 20%, I am required to download them to continue the staging of other files.
To expedite this process, I am offered two options,
1. reply the notification email adding to the message body "action=delete"
2. Delete the downloaded data directly in the ODPS Dashboard
The problem is that, whenever I do the above, the order is completely deleted from my dashboard, I mean including the files to be staged.
So, after 1 or 2 above I get two emails. The 1st gives the expected information:
"Data segment has been removed and the system will begin staging the files for the next segment of your order". However, a second immediately follows informing that the "Data order has been removed from the staging system"
After this, I have to place a new order again.
Is this an ordinary event or I am missing something in here?
Thanks in advance for your kind help!
Eligio