Subscription Data Delays?

oceani · by **oceani** » Thu Sep 20, 2018 11:48 am America/New_York

We have not been receiving up-to-date level 2 MODIS SST and Ocean Color subscription data for the past few days. For many of our subscriptions, the most recent data posted are from Julian day 261. A few examples are subscription numbers 854, 984, 1191, 1192, 1385 (there are quite a few more). Is there a system issue we should know about? Did I miss an announcement? Thanks for your assistance.

Mark

dana.r.wilson · by **dana.r.wilson** » Thu Sep 20, 2018 11:54 am America/New_York

Our data provider is experiencing problems that is preventing us from accessing the data.
When our access is restored your subscription will resume.

oceani · by **oceani** » Thu Sep 20, 2018 12:09 pm America/New_York

Thank you for attention to this and your quick reply. Much appreciated.

Mark