Problems with getting data

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memet
Posts: 1
Joined: Tue Feb 19, 2019 1:34 pm America/New_York
Answers: 0

Problems with getting data

by memet » Wed Feb 20, 2019 4:51 am America/New_York

I ordered some data (Data order [f080e090666bcc56]) couple days ago and then confirmed the order by replying to that message but didn't receive them yet. Although I got an Email that my account was successfully activated.
I click on "View My Orders" and than I see this message "Login or account creation failed"
Please, tell me how can I fix this.

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dana.r.wilson
Posts: 71
Joined: Mon Apr 20, 2020 8:04 am America/New_York
Answers: 0

Problems with getting data

by dana.r.wilson » Thu Feb 21, 2019 8:13 am America/New_York

The issue should be resolved.  Please login and click view my orders.
https://oceandata.sci.gsfc.nasa.gov/odps/orders/

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