Page 1 of 1

Subscriptions not updating today?

Posted: Mon Mar 11, 2019 11:21 pm America/New_York
by jeffg
It seems that our data subscriptions for AQUA / VIIRS aren't updating with any new files today.  I do see the data available in the L1/L2 browser, but the listing returned using file_search.cgi doesn't show any data from today.  Thanks for your help!

Subscriptions not updating today?

Posted: Tue Mar 12, 2019 6:42 am America/New_York
by OB ODPS - towens
I find 23 active subscriptions for VIIRS or Aqua under your account, and all but sub_id=665 have matched in the last 24 hrs, can you be more specific about which subscriptions you are having problems with?

Thanks,
Tommy

Subscriptions not updating today?

Posted: Tue Mar 12, 2019 10:31 am America/New_York
by OB ODPS - towens
An issue that was preventing subscriptions from updating in the File Search server was identified and corrected.
Your subscriptions should now be up to date.

Thanks,
Tommy

Subscriptions not updating today?

Posted: Tue Mar 12, 2019 11:57 am America/New_York
by jeffg
Thank you Tommy, I do see everything now.

Jeff