Subscriptions not updating today?

jeffg · by **jeffg** » Mon Mar 11, 2019 11:21 pm America/New_York

It seems that our data subscriptions for AQUA / VIIRS aren't updating with any new files today. I do see the data available in the L1/L2 browser, but the listing returned using file_search.cgi doesn't show any data from today. Thanks for your help!

by **OB ODPS - towens** » Tue Mar 12, 2019 6:42 am America/New_York

I find 23 active subscriptions for VIIRS or Aqua under your account, and all but sub_id=665 have matched in the last 24 hrs, can you be more specific about which subscriptions you are having problems with?

Thanks,
Tommy

by **OB ODPS - towens** » Tue Mar 12, 2019 10:31 am America/New_York

An issue that was preventing subscriptions from updating in the File Search server was identified and corrected.
Your subscriptions should now be up to date.

Thanks,
Tommy

jeffg · by **jeffg** » Tue Mar 12, 2019 11:57 am America/New_York

Thank you Tommy, I do see everything now.

Jeff