no connection to your data server

Use this Forum to find information on, or ask a question about, NASA Earth Science data.
Post Reply
jstum
Posts: 74
Joined: Mon Jul 04, 2005 4:54 am America/New_York
Answers: 0

no connection to your data server

by jstum » Thu Mar 14, 2019 10:15 am America/New_York

Hello,

No connection to oceandata.sci.gsfc.nasa.gov was possible between yersterday 18hUTC and today 13hUTC. It works fine now. But it looked like our IP address was banned (xx.xxx.xx.xx). We checked on our side that our scripts did not make erroneous or wild wget requests (we have been banned in the past for that reason).
I would thus know if you have an explanation for this connection loss.

Thank you

Regards,
Jacques

Tags:

pfsmith
Posts: 16
Joined: Wed Dec 29, 2004 2:11 pm America/New_York
Answers: 0

no connection to your data server

by pfsmith » Thu Mar 14, 2019 10:56 am America/New_York

Jacques, we're checking on this. A temporary block went in place, and was cleared this morning. We haven't identified what triggered the block as yet.

Paul

pfsmith
Posts: 16
Joined: Wed Dec 29, 2004 2:11 pm America/New_York
Answers: 0

no connection to your data server

by pfsmith » Thu Mar 14, 2019 12:23 pm America/New_York

Jacques, the trigger for the block was frequent calls to the file_search utility, and the search generated errors. Luckily, this type of block is reset the next day.

Paul

Post Reply