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IP address again blocked

Posted: Fri Apr 19, 2019 8:11 am America/New_York
by jstum
Hello,

It is impossible to connect to your site since yersterday 15h10 UTC, probably our IP address (xx.xxx.xx.xx) is again blocked (see my previous post on March 28).
Could you please authorize the connection back ? We would also like to know what event led to the block of our IP address. We have been looking carefully to our logs, searching for ERROR 404 messages of any other messages, but we found only the occurence of such messages maybe 15 times a day, and not in the same time. in the last months, we improved all our scripts to avoid wild wget request. In particular, following the last blocking end of March, we avoid retrying wget command if the distant file, although present in the list of files to be downloaded, looks like not being physically present on your disk. So any detailed info from your side would be much appreciated to understand what was going wrong yersterday

Thank you for your help,

Best regards,

Jacques

Re: IP address again blocked

Posted: Mon Aug 29, 2022 10:10 am America/New_York
by OB.DAAC - amscott
Hi Jaques,

Please review this post for instructions on contacting systems admins who can give you more details:
viewtopic.php?t=2206