Page 1 of 1
swawifs L1A data ordering
Posted: Mon Feb 10, 2020 2:03 pm America/New_York
by monger
Hi- I imagine there is a 99.9% chance I am being stupid here. But, I have been trying to order Level1 SeaWiS data and after selecting lat/lon bounds, choosing a handful of scenes, selecting "do extract" and requesting Level1 data, I get the result that that there is no data available. When I do the same thing, with Level2 data I get the requested files listed for ordering. Any thoughts on this would be greatly appreciated!
Bruce
swawifs L1A data ordering
Posted: Mon Feb 10, 2020 2:57 pm America/New_York
by OB ODPS - jgwilding
Hi Bruce.
I see order 805060a01641e451 for the L2 data. Do you have an order ID for the L1 order?
john
swawifs L1A data ordering
Posted: Mon Feb 10, 2020 3:07 pm America/New_York
by monger
When I order level1 data is does not generate a list of selected files - so no order number. I tried selecting Leve1 and Level2 together and it lists only the level2 files and then generates an order number for just those files.
swawifs L1A data ordering
Posted: Mon Feb 10, 2020 3:45 pm America/New_York
by OB ODPS - jgwilding
Is this the message you see in the browser?
"We're sorry, but none of the scenes in your search results are currently available for ordering from our archive."
swawifs L1A data ordering
Posted: Mon Feb 10, 2020 3:56 pm America/New_York
by monger
Yes...
swawifs L1A data ordering
Posted: Tue Feb 11, 2020 10:55 am America/New_York
by dana.r.wilson
This issue has been resolved.
swawifs L1A data ordering
Posted: Tue Feb 11, 2020 11:22 am America/New_York
by monger
Sorry John, but I am still getting the message that there are no requested files available when order level1 and then when I add in level 2 with the level1 the request goes through with just the level2. --Bruce
swawifs L1A data ordering
Posted: Tue Feb 11, 2020 12:19 pm America/New_York
by OB ODPS - jgwilding
Bruce,
Seems there was a misconfiguration problem. Please try again.
john
swawifs L1A data ordering
Posted: Tue Feb 11, 2020 12:56 pm America/New_York
by monger
Perfect!! Thank You, John!!! :)