expired browse state

fields · by **fields** » Wed May 27, 2020 2:53 pm America/New_York

I am using the L2 Browse ordering tool and I am getting this message
"The state information about your browse session has expired from our system. You will need to re-enter your search criteria if you wish to continue browsing. "
I have tried reentering a few times. I get cut off too early to place my order. I am confused about what I did to get this message.

The link I am on is https://oceancolor.gsfc.nasa.gov/cgi/browse.pl?sub=level1or2list&per=MO&day=18353&prm=CHL&set=10&mon=18353&sen=amod@tmod@vrsn@vrj1&rad=0&frc=0&n=54&s=44&w=-24.2&e=-8.8&id=1590604805.1363&cn=54.99&cs=42.43&cw=-26.55&ce=-7.56&dnm=D&ndx=149&tog=1

maybe related - I recently removed cookies from OC and urs.earthdata.nasa.gov. I was having issues with the earthdata authentication and they recommended I remove the cookies.

Thanks
Erik

dana.r.wilson · by **dana.r.wilson** » Thu May 28, 2020 9:19 am America/New_York

Erik
Can you try the order again.

fields · by **fields** » Thu May 28, 2020 9:37 am America/New_York

Thanks for the reply. Same expired state issue. I used a slightly different query, the month of may, instead of apr.

https://oceancolor.gsfc.nasa.gov/cgi/browse.pl?sub=level1or2list&per=MO&day=18383&prm=CHL&set=10&mon=18353&sen=amod@tmod@vrsn@vrj1&rad=0&frc=0&n=54&s=44&w=-24.2&e=-8.8&id=1590672421.4999&cn=54.99&cs=42.43&cw=-26.55&ce=-7.56&dnm=D&ndx=369&tog=1

I have tired this on firefox and chrome.

I get realtime subscription images, when they look promising coveragewise, I order the L2s. Because of earthdata authentication issues I fell behind. Now this.

by **OB.DAAC - SeanBailey** » Tue Jun 02, 2020 2:59 pm America/New_York

Erik,
Are you manually searching using the L1/2 browser, or are you attempting to reuse the URL that contains a previous search?

Sean

fields · by **fields** » Tue Jun 02, 2020 3:13 pm America/New_York

Hi Sean. Thanks for the reply. I recall trying both. I will start from scratch to ensure a clean slate.

Note I am not using the url at a template. It fails, sometimes reloading works or I would paste the url into a different browser application (I was trying different things). I just used the URL because it stored the search parameters.

by **OB.DAAC - SeanBailey** » Tue Jun 02, 2020 3:25 pm America/New_York

OK, just so you know, the id field (e.g id=1590672421.4999) should not be used in subsequent queries. It's used as a key to what amounts to a "server side cookie". subsequent sessions may land on a different backend server and not have access to this "cookie" which will result in the error you are experiencing.

Sean

fields · by **fields** » Tue Jun 02, 2020 3:28 pm America/New_York

Thanks. I will submit an order soon and hopefully won't get an expired message. Thanks for letting me know about the id field.

fields · by **fields** » Tue Jun 02, 2020 4:38 pm America/New_York

Working like a charm again. I submitted two orders without any troubles. Sorry.

fields · by **fields** » Thu Jun 04, 2020 2:20 pm America/New_York

Sean et al,
I got the expired browse state after a query from scratch, no recycled URL. Worked fine for a day or so. Got any other scenarios that would pop the expired state message? I am not doing any thing new here- queries and ordering that I have done for years. No one else getting this message, I am the problem user?

by **OB.DAAC - SeanBailey** » Thu Jun 04, 2020 2:39 pm America/New_York

So far you are the only one to report the problem....doesn't mean it's unique to you, though....or does it...:wink:

Can you provide your IP and the time of the issue?

Sean