IP address on Creodias cloud platform seem to be blocked

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martin.boettcher
Posts: 2
Joined: Tue Mar 31, 2015 6:21 am America/New_York

IP address on Creodias cloud platform seem to be blocked

by martin.boettcher » Tue Jul 28, 2020 10:43 am America/New_York

Dear OBPG team,

we have migrated parts of our infrastructure into the cloud. We have got a few IP addresses there (xx.xxx.xx.xx, xx.xxx.xx.xx, xx.xxx.xx.xx), but now we have realised that download of files from OBPG seems to be blocked. At the same time it is working at the Brockmann Consult infrastructure to download the same file. Is there something wrong on our side or is there a reason why the addresses are blocked? I think it was the first time today that I try to download a file from one of the addresses. If these addresses or a complete range is blocked would it be possible to unblock at least these specific addresses, please?

Best regards,
Martin (for Brockmann Consult GmbH)

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christophermoellers
Posts: 4
Joined: Fri Jul 10, 2020 10:58 am America/New_York

IP address on Creodias cloud platform seem to be blocked

by christophermoellers » Tue Jul 28, 2020 12:09 pm America/New_York

Martin,

None of the ips were blocked. We do see traffic from each ip address to oceandata, but the client does not complete the https connection. Not sure why without looking at the client. The following shows the ip and last date we logged an incoming  packet.

IP Address          Last Seen                   Destination
xx.xxx.xx.xx      2020-07-28 10:06:28  oceandata
xx.xxx.xx.xx    2020-07-28 10:07:09  oceandata
xx.xxx.xx.xx  2020-07-28 10:09:48  oceandata

Christopher

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