We use to connect to subscriptions 1002 (Aqua night), 1005 (Terra night) and also to two extra subscriptions 1538 and 1539 to download AQUA_MODIS and TERRA_MODIS SST4 files. But it seems that no file is available for today (day 344). However, these files seem available in the Direct Data Access web page.
Could you have a look at it ?
Access is restored and the system is catching up now.