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Help IP blocked

Posted: Tue Feb 02, 2021 3:44 pm America/New_York
by cbarranquero
Hello NASA,

My name is Carlos and I work for a Spanish start-up.

Currently, we are involved in a project that requires oceanographic data to forecast weather.

We have been using Modis Aqua data for some time and we did not have any issue. However, I think last month we have done too many requests, and you have blocked our IP to prevent overcalling.

Could you remove the block []? We will not do more than one call per day in the future.

Thank you for your time.


Help IP blocked

Posted: Wed Feb 03, 2021 10:54 am America/New_York
by OB.DAAC - SeanBailey
There was indeed a block on your IP.  It has been removed.


Help IP blocked

Posted: Thu Feb 04, 2021 10:46 am America/New_York
by cbarranquero
Thank you very much!