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Re: ASTER Data Download Cygwin Unable to Retrieve Data

Posted: Fri Apr 01, 2022 4:00 pm America/New_York
by andresschmidt
The problem remains though. The instructions on the NASA webpage on how to use cygwin for bulk download of data is NOT working at all.

Re: ASTER Data Download Cygwin Unable to Retrieve Data

Posted: Tue Apr 05, 2022 4:25 pm America/New_York
by OB.DAAC - amscott
@@srleone9 After some digging, I believe you found your instructions here: https://earthdata.nasa.gov/faq/earthdata-search-faq/#cms_basic_page_body_how_to_use_the_download_access_script_for_earthdata_search
Is that correct? Step 2 tells where to save files and where to expect data to be downloaded to. Do you have your proper earthdata credentials in the urs_cookies file? Do you need an example?

Is this working for you yet? Did you reach out to support@earthdata.nasa.gov ? I also see support links toward the bottom of this section on "how to use download access script for earthdata search". Can you let us know if you follow the steps again if you experience the same issue?

Re: ASTER Data Download Cygwin Unable to Retrieve Data

Posted: Fri Sep 08, 2023 9:13 am America/New_York
by rendilicha
Hello. I had the same problem, however, after 2 days of struggling, I realized that the mistake was the username and password. I changed my password and it worked. Maybe this helpful.

Re: ASTER Data Download Cygwin Unable to Retrieve Data

Posted: Wed Nov 29, 2023 3:21 am America/New_York
by florian_sauer
Unfortunately, I am experiencing the same problem. However, changing the password did not do the trick in my case. Cygwin does not accept the password since The minimum requirements were changed to 12 characters, 1 uppercase, 1 lowercase, 1 special character. It used to work fine for me, but now the password is not being accepted anymore.

Re: ASTER Data Download Cygwin Unable to Retrieve Data

Posted: Thu Nov 30, 2023 11:25 am America/New_York
by LP DAAC - dgolon
Hello @florian_sauer A few months ago Earthdata Login did make some changes to their password system. Could you please confirm you can still log in to your Earthdata Login and attempt to download a scene or two of data from Earthdata Search (https://search.earthdata.nasa.gov/search) to rule out if the issue you are seeing is related to your Earthdata Login?

Re: ASTER Data Download Cygwin Unable to Retrieve Data

Posted: Fri Dec 01, 2023 5:18 am America/New_York
by florian_sauer
Thanks for your reply. Yes, the login still works. I also changed my password in several ways, trying to find the possible problem. I was able to download individual ASTER tiles, however, the cygwin problem remains. Cygwin claims, that my password is incorrect.

Re: ASTER Data Download Cygwin Unable to Retrieve Data

Posted: Fri Dec 01, 2023 1:55 pm America/New_York
by Earthdata Search - kaewal01
Hello, @florian_sauer . We require a bit more information to properly evaluate the issue. Please reply with a list of steps that you took that led you to the issue. Please provide the full dataset name, problem URL, and screenshots.