Earthdata Forum

https://e4ftl01.cr.usgs.gov server is down since one week

Hi,
no good news, e4ftl01 is again (august 1st 2022) down, rigth?

TIA
Best,
fz

We are experiencing a higher than average load on the data pool after our planned maintenance which is causing time-out issues. It is up and running, so please continue to try accessing it throughout the day. We also recommend using AppEEARS to access the MODIS data.
https://appeears.earthdatacloud.nasa.gov/

https://lpdaac.usgs.gov/news/lp-daac-data-access/

ganglina wrote:
> Is it still down? Can't able to connect to the URL above

Hi @ebrahimkarami It looks like we are seeing more movement in the Data Pool now. Please try your request again.

Looks like https://e4ftl01.cr.usgs.gov/ is still down.

@algifictalus1996 please clear your cache and try again. If that does not work please email our user services team (LPDAAC@usgs.gov) with what data you are trying to access and what browser you are using. Thank you.

I was able to download data in a certain window beforehand, but after checking again this morning, it seems that the servers still have very high traffic.

Hi @dawere ,
We are still experiencing issues and looking into other solutions. At this time the best advice I have received is to try and download data half an hour after the top of the hour (i.e. 1:30, 2:30, 3:30, etc) as this is when we are manually refreshing connections until we have a better solution. Apologies for the delay, thank you for your patience while we work through this.

Hi,

I have been trying to download MODIS NDVI/LST datasets from https://e4ftl01.cr.usgs.gov/ but nothing is working. I used curl/wget/R/Python to download bulk datasets but the server seems unresponsive. I even recreated my .netrc file. Please advice?

Even if I try to access the dataset using browser, it says Bad Request (please see attached)