Hello,
I ordered MODIS data through OC Data Access. Before I could download all the files, the order was removed! I re-ordered the data (OBPG: Data order [c0a0f30a289b0166]. Is it possible to get the data back online?
Thank you.
Amita
MODIS data
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- Subject Matter Expert
- Posts: 136
- Joined: Fri Feb 19, 2021 1:09 pm America/New_York
Re: MODIS data
Hi Amita,
The order you referenced was actually flagged as a duplicate of another order, and that other order has been removed. The order can now be staged, and our system is currently working on doing that. You should receive an email shortly indicating that the data are ready to download.
Regards,
john
The order you referenced was actually flagged as a duplicate of another order, and that other order has been removed. The order can now be staged, and our system is currently working on doing that. You should receive an email shortly indicating that the data are ready to download.
Regards,
john
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- Subject Matter Expert
- Posts: 136
- Joined: Fri Feb 19, 2021 1:09 pm America/New_York
Re: MODIS data
Hi Amita,
Just following up on this. The order was staged at May 10 2021 6:58PM UTC and will expire on May 17. Let us know if you have any questions or problems.
Regards,
john
Just following up on this. The order was staged at May 10 2021 6:58PM UTC and will expire on May 17. Let us know if you have any questions or problems.
Regards,
john