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Subscriptions broken

https://forum.earthdata.nasa.gov/viewtopic.php?t=2295

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Subscriptions broken

Posted: Thu May 06, 2021 12:20 am America/New_York
by alaroy
We have 8 different subscriptions that we normally get data from using the file search cgi (https://oceandata.sci.gsfc.nasa.gov/api/file_search/). The subscriptions get data from VIIRS/NPP, VIIRS/N20, MODISA and MODIST.

All 8 subscriptions stopped returning new data between 11 and 15 UTC on 5/5/2021. I think something is wrong with the subscription system, could someone from the OBPG team please investigate and resolve it? Thank you!

-Andrew L.

Re: Subscriptions broken

Posted: Tue May 11, 2021 11:28 am America/New_York
by OB ODPS - jgwilding
Andrew,

Just wanted to close the loop on this issue in this post. The problem was caused by a delay in the database synchronization and was resolved on May 6.

john
All times are UTC-04:00
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