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Cannot get access to oceandata.sci.gsfc.nasa.gov

https://forum.earthdata.nasa.gov/viewtopic.php?t=2528

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Cannot get access to oceandata.sci.gsfc.nasa.gov

Posted: Sun Aug 22, 2021 6:19 am America/New_York
by niglas_cas
Hi,
I cannot get access to ocean data and even cannot visit oceancolor.gsfc.nasa.gov no matter with my own IP with a VPN proxy. I wonder whether these IP addresses that have been blocked by the server.

Best regards,
Ming

Re: Cannot get access to oceandata.sci.gsfc.nasa.gov

Posted: Mon Aug 23, 2021 9:12 am America/New_York
by OB.DAAC - amscott
Hi Ming,

Please email your IP address to connection_problems@oceancolor.sci.gsfc.nasa.gov. They will check to see if you have been added to the block list.

Re: Cannot get access to oceandata.sci.gsfc.nasa.gov

Posted: Wed Aug 25, 2021 4:24 pm America/New_York
by OB.DAAC - amscott
Dear Ming,

Has your issue been resolved?

Re: Cannot get access to oceandata.sci.gsfc.nasa.gov

Posted: Wed Aug 25, 2021 10:51 pm America/New_York
by niglas_cas
Hi Alicia,

Sorry for the late reply. I have just sent the email.

Thank you.

Ming
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