Earthdata Forum

Hello，I want to know why I cannot download my data from the HTTPSURL you e-mailed to me？I I clicked on the link and found that there were no downloadable files,only blank.Can you tell me how to get my requested data?Thank you for your attention!

Hello,

In order to help you, can you please let us know what products did you order, from which platform or tool, and the order number?

Thank you,

Hello, I requested for calipso data (2016.06) of CALIPSO Lidar Level 2 Vertical Feature Mask (VFM), V4-20
My orderid is :e759a07d-88d5-4faf-80ae-9d6477209515

Hello, I requested for calipso data (2016.06) of CALIPSO Lidar Level 2 Vertical Feature Mask (VFM), V4-20
My orderid is :e759a07d-88d5-4faf-80ae-9d6477209515

Dear user,

Our system states that the order was completed and successful on 2021/10/26/ 00:22:50.
You can either place the order again or use alternate systems to obtain the data at:
https://asdc.larc.nasa.gov/project/CALI ... 4-20_V4-20
Direct Data Download: https://asdc.larc.nasa.gov/data/CALIPSO ... 4-20/2016/
OPeNDAP: https://opendap.larc.nasa.gov/opendap/C ... tents.html
Eartdata Search: https://search.earthdata.nasa.gov/searc ... 4690.728!3!!

I hope this helps,
Please let us know if you continue having issues.
Regards,

I have successfully download the datafile ！Thank you for your patience！