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ICESAt-2 Download Python Error

Posted: Mon Dec 06, 2021 3:28 pm America/New_York
by mmg327
Hello,
I am attempting to bulk download some ICESat-2 data using the auto-generated Python script. I get the following error:
Error<class 'http.client.RemoteDisconnected'>: Remote end closed connection without response

I have used this process many times before and never had an issue.

Re: ICESAt-2 Download Python Error

Posted: Wed Dec 08, 2021 1:57 pm America/New_York
by ASDC - joseph.f.koch
Hello,

The NSIDC DAAC stated they were experiencing technical issues that have been resolved as of yesterday.

We apologize for the inconvenience and kindly ask that you please try redownloading the data.

Please let us know if you require any additional assistance.

Thanks,
Joe

Re: ICESAt-2 Download Python Error

Posted: Wed Dec 08, 2021 3:38 pm America/New_York
by oo_processing
Would this affect have OLCI data and ancillary files?
If yes, it appears I have an issue now. If not, where should I post this?

On the university network using IPv4:
$ curl -4 -b .urs_cookies_single -c .urs_cookies_single -L -n --retry 5 --retry-delay 2 --max-time 0 --output ./S3A_OL_1_EFR____20211208T162928_20211208T163228_20211208T182637_0179_079_254_2520_MAR_O_NR_002.zip https://oceandata.sci.gsfc.nasa.gov/cgi ... 02.zipcurl -4 -b .urs_cookies_single -c .urs_cookies_single -L -n --retry 5 --retry-delay 2 --max-time 0 --output /cms_zfs/sat_data/olci/l1b/2021/342/S3A_OL_1_EFR____20211208T162328_20211208T162628_20211208T181921_0179_079_254_2160_MAR_O_NR_002.zip https://oceandata.sci.gsfc.nasa.gov/cgi ... NR_002.zip
% Total % Received % Xferd Average Speed Time Time Time Current
Dload Upload Total Spent Left Speed
100 746 100 746 0 0 4621 0 --:--:-- --:--:-- --:--:-- 4633
Warning: Transient problem: HTTP error Will retry in 2 seconds. 5 retries
Warning: left.
Throwing away 746 bytes
100 746 100 746 0 0 23830 0 --:--:-- --:--:-- --:--:-- 24064
Warning: Transient problem: HTTP error Will retry in 2 seconds. 4 retries
Warning: left.
Throwing away 746 bytes
100 746 100 746 0 0 18 0 0:00:41 0:00:40 0:00:01 186
Warning: Transient problem: HTTP error Will retry in 2 seconds. 3 retries
Warning: left.
Throwing away 746 bytes
0 0 0 0 0 0 0 0 --:--:-- 0:00:17 --:--:-- 0^C

University using IPv6
$ curl -b .urs_cookies_single -c .urs_cookies_single -L -n --interface 2607:fe50:0:6330::105 --retry 5 --retry-delay 2 --max-time 0 --output /shares/cms_optics/apps/seadas/seadas-7.5.3/ocssw/var/anc/2021/341/AM1ATTN0.A2021341.0200.002 https://oceandata.sci.gsfc.nasa.gov/cgi ... 1.0200.002
% Total % Received % Xferd Average Speed Time Time Time Current
Dload Upload Total Spent Left Speed
100 746 100 746 0 0 18 0 0:00:41 0:00:40 0:00:01 186
Warning: Transient problem: HTTP error Will retry in 2 seconds. 5 retries
Warning: left.
Throwing away 746 bytes
0 0 0 0 0 0 0 0 --:--:-- --:--:-- --:--:-- 0^C

At home IPv4:
$ curl -4 -b .urs_cookies_single -c .urs_cookies_single -L -n --retry 5 --retry-delay 2 --max-time 0 --output ./S3A_OL_1_EFR____20211208T162928_20211208T163228_20211208T182637_0179_079_254_2520_MAR_O_NR_002.zip https://oceandata.sci.gsfc.nasa.gov/cgi ... 02.zipcurl -4 -b .urs_cookies_single -c .urs_cookies_single -L -n --retry 5 --retry-delay 2 --max-time 0 --output /cms_zfs/sat_data/olci/l1b/2021/342/S3A_OL_1_EFR____20211208T162328_20211208T162628_20211208T181921_0179_079_254_2160_MAR_O_NR_002.zip https://oceandata.sci.gsfc.nasa.gov/cgi ... NR_002.zip
% Total % Received % Xferd Average Speed Time Time Time Current
Dload Upload Total Spent Left Speed
100 746 100 746 0 0 1225 0 --:--:-- --:--:-- --:--:-- 1226
Warning: Transient problem: HTTP error Will retry in 2 seconds. 5 retries
Warning: left.
Throwing away 746 bytes
0 0 0 0 0 0 0 0 --:--:-- 0:00:28 --:--:-- 0^C

Re: ICESAt-2 Download Python Error

Posted: Wed Dec 08, 2021 4:38 pm America/New_York
by ASDC - joseph.f.koch
Hi oo_processing,

This would not have an affect on OLCI data and ancillary files.

Please post your question as a new post within the Earthdata Forum so your post can be moderated and assigned to the appropriate NASA DAAC (i.e. OB DAAC) for further assistance.

Thanks,
Joe