500 and 502 Proxy errors for https://ladsweb.modaps.eosdis.nasa.gov/

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sharkins
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500 and 502 Proxy errors for https://ladsweb.modaps.eosdis.nasa.gov/

by sharkins » Mon Feb 21, 2022 7:43 pm America/New_York

Has there been a recent nginx configuration change to ladsweb.modaps.eosdis.nasa.gov? As noted in the title we are receiving a high rate of 500 and 502 errors for requests against a range of urls in that domain. Is this related to the investigation for this issue viewtopic.php?t=2917&sid=e63e5b03241737 ... 4e57323dba?

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sharkins
Posts: 16
Joined: Wed Jun 16, 2021 1:31 pm America/New_York
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Re: 500 and 502 Proxy errors for https://ladsweb.modaps.eosdis.nasa.gov/

by sharkins » Tue Feb 22, 2022 2:17 pm America/New_York

It appears that an undocumented change has been made to the root directory csv listings which has added an additional "../" to the downloadsLink. As an example please see the results of

wget -e robots=off -m -np -R .html,.tmp -nH --cut-dirs=3 "http://ladsweb.modaps.eosdis.nasa.gov/a ... 22/051.csv" --header "Authorization: Bearer my_token" -P

Is there an explanation for this change? It has broken our scheduled download script which has been running normally for several years.

LAADS_UserServices_M
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Re: 500 and 502 Proxy errors for https://ladsweb.modaps.eosdis.nasa.gov/

by LAADS_UserServices_M » Mon Feb 28, 2022 2:23 pm America/New_York

The issue with ladsweb is resolved. Please, try again and let us know if you still have problem download data.
Regards,
LAADS User Services

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franciscoamadorudg
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Re: 500 and 502 Proxy errors for https://ladsweb.modaps.eosdis.nasa.gov/

by franciscoamadorudg » Fri Oct 14, 2022 4:51 pm America/New_York

Hello, since yesterday (October, 14, 2022) I couldn't download files. Are you update the web site? Regards

LAADS_UserServices_M
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Re: 500 and 502 Proxy errors for https://ladsweb.modaps.eosdis.nasa.gov/

by LAADS_UserServices_M » Tue Oct 25, 2022 9:55 am America/New_York

Sorry for a delay in response. Except for some occasional 504 errors, all site are working normally. Please, let us know if you still have issues accessing ladsweb.
Regards,
LAADS User Services

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